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Privacy Policy

Privacy Policy

1. Who AM I

Fitz Sells NY – Landmark Elite Homes (“we,” “us,” or “our”) is a licensed New York real estate business committed to delivering exceptional service and maintaining the highest standards of privacy and integrity. This policy explains how we collect, use, and protect your information when you engage with our website, services, or communications.

2. Information We Collect

We collect personal information directly from you when you:

  • Submit a contact form, property inquiry, or consultation request

  • Request a home valuation or sign up for listing alerts

  • Subscribe to newsletters or marketing updates

  • Communicate with us by phone, text, email, or in person

Information we may collect includes:

  • Name, email address, phone number, and communication preferences

  • Property interests, location data, or budget range

  • Notes and correspondence related to your real estate goals

  • Technical data such as IP address, device type, browser type, and analytics cookies

We may also use cookies, tracking pixels, and similar technologies to improve performance, personalization, and marketing effectiveness.

3. How We Use Your Information

Your data is used to provide and enhance our real estate services, including:

  • Responding to your inquiries and requests

  • Sending relevant listings, updates, and market insights

  • Scheduling appointments and coordinating showings

  • Personalizing your experience through remarketing and targeted advertising

  • Managing client relationships through our CRM and marketing platforms

  • Fulfilling legal and regulatory obligations

We may also use your information for marketing and business development purposes, including retargeting or personalized advertising campaigns, to share opportunities we believe may interest you.

4. Legal Basis for Processing (GDPR Compliance)

We process your personal data based on:

  • Legitimate Interest: Conducting business operations, marketing our services, and maintaining professional relationships.

  • Consent: When you voluntarily provide information or opt in to communications.

  • Legal Obligation: When necessary to comply with applicable laws or regulations.

You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Communication Consent (TCPA + GDPR)

By submitting your information through this website, you consent to be contacted by Fitz Sells NY – Landmark Elite Homes via call, email, and text for real estate services.

Message and data rates may apply. Message frequency may vary.

You can opt out at any time by replying “STOP” to text messages, clicking “unsubscribe” in emails, or contacting us at fitz@fitzsellsny.com.

6. Data Retention

We retain your personal information for as long as it is necessary for legitimate business purposes, including maintaining client relationships, fulfilling legal obligations, resolving disputes, and supporting business operations.

This means we may securely store your contact details and communication history even after a transaction has closed, unless you request deletion.

7. Data Sharing and Third Parties

We may share your data with trusted vendors and service providers who assist us in running our business, including:

  • Customer relationship management (CRM) systems

  • Email and text marketing platforms

  • Advertising and analytics partners (e.g., Google, Meta, Mailchimp, FollowUpBoss)

  • Professional affiliates, transaction coordinators, or other real estate professionals as needed

These third parties are required to protect your data, maintain confidentiality, and use it only as instructed by us. We do not sell, rent, or trade your personal information.

8. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to:

  • Track website traffic and engagement

  • Improve your browsing experience

  • Deliver personalized ads on other platforms

You can manage or disable cookies in your browser settings at any time.

9. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access, correct, or delete your personal data

  • Request restriction of processing or object to marketing use

  • Request data portability

  • Withdraw consent for communications at any time

Requests can be made by emailing fitz@fitzsellsny.com. We will respond promptly in accordance with applicable laws.

10. Limitation of Liability

While we take all reasonable steps to secure your information, no online system is completely immune to risks. By using our website, you acknowledge that Fitz Sells NY – Landmark Elite Homes is not liable for indirect, incidental, or consequential damages arising from unauthorized access, data breaches, or misuse of personal data beyond what is required by law.

11. Links to External Websites

Our website may contain links to external sites for convenience or reference. We are not responsible for the privacy practices, content, or security of these external websites.

12. Policy Updates

This Privacy Policy may be updated periodically to reflect business changes or legal requirements. Updates will be posted on this page with a new effective date.

13. Contact Information

For questions, concerns, or to exercise your data rights, please contact:

Fitz Sells NY – Landmark Elite Homes

📍 420 Sunrise Hwy, Lynbrook, NY 11563

📧 fitz@fitzsellsny.com

🌐 www.FitzSellsNY.com

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